Return Policy

Customers have the right to withdraw from their order within 14 days after payment of the invoice. The Customer is obliged to contact RP9 Mining within these 14 days to exercise the right of withdrawal according to EU consumer and marketing law. After the 14 day period, no refund requests will be fulfilled without a decision from RP9 Mining. Returns are only accepted upon the prior approval of RP9 Mining. In the event of a return, RP9 Mining is entitled to make deductions due to any deficiencies. RP9 Mining is entitled to request and require the Purchaser to grant RP9 Mining opportunity to conduct inspection of the products prior to accepting a return. Any return cost will be charged to the purchaser, unless the return has been subject to the prior approval of
RP9 Mining.

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